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Orders, shipping & returns
Orders, shipping & returns
Add some articles to this collection
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14 articles in this collection
Written by
Gijs
and
Irwin Low
How to insure your package
Learn how you can use our optional package insurance
Written by
Gijs
Updated over a week ago
How does Ox Street define Brand New, Deadstock?
Read what kinds of quality variances and box damage are acceptable for our verification process
Written by
Gijs
Updated over a week ago
I'm having issues purchasing, what should I do?
Issues purchasing
I
Written by
Irwin Low
Updated over a week ago
Shipping time
If your order is taking long. Read this!
Written by
Gijs
Updated over a week ago
Order cancellations
How to cancel an order
Written by
Gijs
Updated over a week ago
Can I change my shipping address after the order is placed?
Yes! You can
Written by
Gijs
Updated over a week ago
Which payment method can I use?
See which are the accepted Payment Options
Written by
Gijs
Updated over a week ago
How do I know if the items are real?
Authenticity
I
Written by
Irwin Low
Updated over a week ago
I never received my order!!
Verify that your order is shown as delivered. If it is, contact us ASAP!
Written by
Gijs
Updated over a week ago
How to buy
Read more about how to place an order
Written by
Gijs
Updated over a week ago
Can't find an item
User our live chat to request any items that are not available on Ox Street
Written by
Gijs
Updated over a week ago
I made an order, but didn't receive a confirmation email
TL;Dr - Check your profile, if it's not there: Contact our team!
Written by
Gijs
Updated over a week ago
Return policy
We accept returns! Read the policy here
Written by
Gijs
Updated over a week ago
Shipping Costs
Find the shipping cost per country
Written by
Gijs
Updated over a week ago