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FREQUENTLY ASKED QUESTIONS
Getting started on Ox Street
WHAT IS OX STREET?
Buying and selling sneakers in Asia sucks Buying sneakers in Southeast Asia is a pain. In Singapore, you will be dealing with annoying resellers on Carousell. If you're selling, everyone just messages you to trade their crappy Yeezys for your new Jordans. In Indonesia or the Philippines, buying on StockX or GOAT means you will have to pay 30-70% extra in shipping and taxes. If you're buying local, prices are high, and then you still have to find a way to make sure you are buying a legit prod
HOW DOES OX STREET WORK?
Sellers list their items for sale on Ox Street, while buyers look through thousands of items on the Ox Street platform. Once a purchase is made, sellers ship their items to Ox street for verification. Once they are authenticated, we ship them to the buyer. If we find that items are counterfeit, flawed, or not as described, we notify the buyer and provide a full refund.
HOW DO I CONTACT OX STREET?
You can Contact Us 24/7 by using our chatbot or emailing firstname.lastname@example.org We reply quickly on chat during office hours, and will get back to you on the next working day in case you contact us at night or during weekends. If you have any urgent requests we usually reply much quicker, also outside of office hours. Hit us up! Even if you just want to talk or ask us anything else.