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FREQUENTLY ASKED QUESTIONS
Getting started on Ox Street
WHAT IS OX STREET?
Ox street is the future of street culture in Asia, and the safest way to buy and sell authentic sneakers. Founded in 2019 to bring trust and safety to sneaker reselling, the platform offers the greatest selection of sneakers ranging from general releases to rare exclusives. Whether you’re buying sneakers, discovering new ones, or selling existing ones, Ox street is your destination. Through its marketplace, authentication service, and buyer protection, Ox Street is the most trusted option in the
HOW DOES IT WORK?
Sellers list their items for sale on Ox Street, while buyers look through thousands of items on the Ox Street platform. Once a purchase is made, sellers ship their items to Ox street for verification. Once they are authenticated, we ship them to the buyer. If we find that items are counterfeit, flawed, or not as described, we notify the buyer and provide a full refund.
HOW DO I CONTACT OX STREET?
You can contact us 24/7 by submitting a support request, and we’ll get back to you.
HOW DO I DELETE MY ACCOUNT?
Simply contact us and we’ll handle this for you.